Kimberly Pasko

Kimberly Pasko is an experienced IT professional with a strong background in service management and customer satisfaction. Currently serving as Manager of IT Services at Valvoline Inc. since June 2021, Kimberly previously held various positions at Atos, including Quality and Performance Manager and Business Analyst, where responsibilities included managing customer satisfaction surveys, identifying process improvements, and overseeing service escalations. Earlier in career at Siemens, contributions included managing an IT service desk and providing training for new employees. Kimberly holds a Lean Six Sigma Yellow Belt certification and is recognized for expertise in process quality and project coordination across multiple client sectors.