Todd Williams is a seasoned professional with extensive experience in solution engineering and customer experience optimization. Currently serving as a Senior Solutions Engineer at Amplix since October 2023, Todd has previously held similar roles at InflowCX and Sharpen, where contributions focused on enhancing agent and customer communication experiences. With a strong background as a Solutions Architect at Avtex Solutions and a Solution Consultant at Genesys, Todd has empowered client relationships through effective omnichannel solutions. Early career roles included technical positions at Interactive Intelligence, 5280 Solutions, ESM, Digital Voice Systems, and Sodick, Inc., showcasing a progressive journey from managing engineering teams to developing innovative communication technologies. Todd holds a Bachelor of Science in Computer Science and an Associate's degree in Electronics from DeVry University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices