Customer and Administrative Support

The Customer and Administrative Support team at Ampol is responsible for enhancing customer experience and ensuring seamless operations across the company’s petrol and convenience network. The Retail Team Members serve customers directly at retail locations, providing fuel, convenience products, and electric vehicle charging services. Customer Service Representatives address inquiries, resolve issues, and offer support via multiple communication channels to maintain high satisfaction levels. Administrative Executives and Senior Data Entry Clerks manage critical backend operations, such as data entry, record-keeping, and administrative tasks that support the company's extensive supply chain and service network.