Joey Eaves

Joey Eaves is a seasoned IT professional with extensive experience in technical support and systems administration. Currently serving as a Sr Support Engineer at AMSYS Innovative Solutions, LLC, since January 2020, Joey specializes in 3rd level tech support for global clients. Previous roles include System Support/Administrator at Blue Iron Technologies, where responsibilities encompassed server maintenance, Active Directory administration, and support for MS Exchange and Cisco Call Manager. As a CygNet Support Analyst at Long View Systems, Joey led standardization projects that significantly reduced alert volumes and improved monitoring practices. Joey's career spans various positions in technical support and system administration across multiple organizations, including roles at CGI, Calpine, and Entergy, reflecting a consistent focus on client support and system efficiency. Joey holds an Associate of Applied Science degree in Industrial Electronics from Lamar University.