Adrienne Anderson-Ferrell, MSM, currently serves as Senior Director of Organizational Change Management at Amtrak, a position held since November 2009. In this role, Adrienne leads organizational change management initiatives across various business lines, including Marketing, Information Technology, Operations, Human Resources, and more. Prior to Amtrak, Adrienne worked as IT Portfolio/Account Manager at Merck & Company, managing a $20M portfolio while overseeing a team of over 50 IT staff members. Adrienne's experience also includes serving as Vice President of Information Technology at JP Morgan, where responsibilities encompassed overseeing firm-wide web applications and managing project lifecycle processes. Adrienne holds a BS in Human Resource Management and an MS in Organizational Leadership from Wilmington University.
November, 2009 - present