Susan Alexander

Principal Business Analyst at Amtrak

Susan Alexander is a highly experienced professional with a strong background in business analysis and project management. Their work experience includes roles at various organizations, where they have demonstrated expertise in requirements gathering, stakeholder management, and system implementation.

Most recently, Susan worked as a Principal Business Analyst at Amtrak, where they contributed to the development of business requirements. Prior to that, they served as an Information Technology Analyst at the US Federal Government - Census Bureau, where they played a key role in analyzing and implementing IT solutions.

During their tenure at Imagine Believe Realize, LLC., they worked as a Senior Business Analyst and successfully completed various projects related to business analysis. At Evolver, SES Corporation, Susan also held the position of Senior Business Analyst and actively participated in the analysis and implementation of business requirements.

Before joining Amtrak, Susan worked at NPR as a Technical Project Manager, overseeing the successful completion of projects in coordination with various stakeholders. Additionally, they served as a Consultant at the Public Radio Satellite System (PRSS) NPR, where they gathered and validated business requirements.

Susan's early career included positions at ICS-NETT as a Lead Business Analyst, where they led a team in the development of a case tracking system. At National Public Radio, they worked as a Senior Business Analyst and was responsible for managing stakeholders, eliciting and validating requirements, and developing business architecture.

Furthermore, Susan gained valuable experience as a Senior Business Analyst at Booz Allen Hamilton, where they facilitated joint application development sessions and drafted requirements documents. Susan also worked as a Developer and Team Lead at Perot Systems Government Services, where they played a pivotal role in a system development project for law enforcement.

Overall, Susan Alexander's work experience showcases their strong analytical and project management skills, making their a valuable asset in the field of business analysis and project management.

Susan Alexander's education history includes attending Rutgers University and Heidelberg University. However, no specific degree or field of study information is provided. In addition to their education, Susan has obtained various certifications, including "Building Business Acumen" from Acumen Learning in 2023, "ScrumMaster" from Scrum Alliance in September 2016, and "Associate Member of the Business Continuity Institute." Susan has also earned certifications as a "Certified Business Analysis Professional" from the International Institute Of Business Analysis - DC Baltimore Chapter and as a "Project Management Professional" from the Project Management Institute.

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Timeline

  • Principal Business Analyst

    July, 2022 - present

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