Crystal Alexander

Crystal Alexander, MLRHR, is an experienced HR professional currently serving as the Director of HRIS and People Analytics at AmTrust Financial Services, Inc., where responsibilities include developing documentation and custom reports, monitoring employee data, and leading testing efforts for Workday enhancements. Prior roles at AmTrust included Manager and Analyst positions within HRIS, as well as a Learning and Development Specialist, where Crystal contributed to the implementation of Workday Learn and maintained employee training records. Previous experience includes a Lead Teller role at KeyBank, where Crystal managed staffing and compliance, and a Key Holder position at American Eagle Outfitters, emphasizing sales performance and training. Crystal holds a Master’s Degree in Human Resources and Labor Relations from Cleveland State University and a Bachelor of Arts in Sociology from the University of Cincinnati.