Bryan P. is an experienced IT professional currently serving as a Tier 2 / IT Field Service Technician at Anchor Point IT Solutions since June 2022, focusing on resolving Tier 1 and 2 technical issues and managing the service request queue. Previous roles include IT Support Services Analyst at Brownstein Hyatt Farber Schreck and Analyst at Lockheed Martin, where responsibilities involved diagnosing and resolving technical problems across various systems. Bryan also has a background as an Electronic Data Interchange Specialist at Kleinschmidt and in debt management with the State of Illinois - Illinois Student Assistance Commission. Educational achievements include a Bachelor of Science in Information Technology from Southern Illinois University, along with various certifications in UX design and programming.
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