Nomsa Kanyama

Nomsa Kanyama is a Customer Support and Community Specialist at Ancient Gaming since October 2024, bringing a wealth of experience in customer support and quality assurance roles. At Clipboard Health, Kanyama served as a Marketplace Quality and Reliability Associate, focusing on safety and reliability standards while investigating incidents. As a Junior Customer Support Manager at Capssion, Kanyama efficiently managed customer inquiries, utilizing Freshdesk to maintain high service levels. Previous roles include Senior Support Specialist and Customer Support Specialist at Everlance, where Kanyama achieved a 99% customer satisfaction rating. Additional experience includes digital campaign management at SheLeadsAfrica.Org and a foundational period as a Tracked Fellow with a focus on analytics. Kanyama earned a Bachelor of Computer and Information Sciences in Business Systems from Monash South Africa, enhancing a solid background in both technology and customer service.