Product Manager

Andgo Systems is looking for an experienced Product Manager to join our team and to help shape the future of our software system and the overall impact on our users. Reporting to the Product Manager Lead, the Product Manager is responsible for facilitating the development and iteration of products at Andgo while aligning the product roadmap and our company vision. As we grow, we will continue to evolve our products to help create the best work environment for our users.

What you bring to the team

• Expert collaborator who can effectively work across multiple groups and ensure alignment.

• Results-oriented with a focus on achieving desired outcomes rather than delivering outputs.

• Always asking “Why?” first with a passion for solving root customer problems.

• Excellent communicator, able to motivate others and actively listen to and interpret feedback.

• Self-driven, continuously looking for improvements and enhancements

• Shows empathy for the user, considering their dynamic experience at all stages of their journey with Andgo.

What you’ll be doing

Problem-Solving

• Lead and participate in collaborative problem-solving between customer needs, business needs, and the technical team.
• Understand Andgo's customers and their challenges through user insights, facilitating targeted discovery, and qualitative & quantitative data analysis.
• Strong understanding of Andgo’s product and how it integrates with external systems.
• Work strategically to ensure that everything we do aligns with the company's mission and goals.
• Stay on top of product trends & opportunities, including industry best practices, frameworks, tools, and more.

Product Management 

• Lead and manage feature planning and product process development from new idea to released feature.

• Contribute to defining and implementing our product strategy at Andgo,

• Conduct market assessments and understand the competitive landscape in order to identify opportunities

• Proficiency in data analysis tools and technologies.

• Collaborate with the Product Design Team to understand and iterate on personas, usability testing, and conducting user interviews.

• Adaptive storytelling skills, ability to clearly communicate the "why" and adjust for different audiences.

• Collaborate with various teams on a project implementation plan using agile methodology and internal processes.

• Continue our tradition of building long-term collaborative relationships with our customers. Work effectively with diverse teams to achieve a common goal.

The ideal candidate

• Post secondary education in business, computer science, or related field

• Comprehension of software systems, including a technical understanding of system integrations and their complexities.

• Experience working in a B2B SaaS environment

• Experience with Healthcare industry

• Experience with Artificial Intelligence/Machine Learning

• Experience with BigQuery and large data platforms

• Exemplifies empathy for the user, built up by previous experience interacting with customers and users

• Ability to identify and understand customer needs in complex environments

• Ability to manage time and resources in the face of competing priorities

• Proven track record in product management, with a solid understanding of agile methodologies and project lifecycle management

• Past experience coordinating projects with multiple stakeholders

• Strong knowledge of data analytics, data management, and data governance.

• Champion data literacy and the utilization of data to support critical business decisions.

Work with us!

• Remote-Friendly: Work from anywhere within Canada.

• Health & Dental Benefits: Comprehensive health and dental coverage.

• Professional Development: Budget for professional development to help you grow in your career.

• Vacation: 4 weeks of vacation to recharge and relax.

• Flexible Hours: Flexible working hours to suit your lifestyle.

• 10% Time: Opportunity to work on side projects of your choosing.

• Home Office Setup: Budget to set up your home office.

• Great Team: Collaborative and supportive team members.

• Impact: Opportunity to make a significant impact in the healthcare industry.

About Us

Simplifying complex interactions, Andgo facilitates communication for unplanned, immediate need vacancies and planned absences, ensuring the right person is in the right shift at the right time.

As a team we work best when we work closely together, and when ideas can be exchanged openly and honestly. We want our team to understand the “why” of the work they’re doing, and how it fits into the overall picture of Andgo as a product and business.

Andgo Culture

The culture at Andgo Systems is by D.E.S.I.G.N.

• Does the right thing. We are intentional in determining the right course of action. We do what’s right, not what’s easy, even when no one is looking.
• Exhibits a growth mindset. Andgo is a growth company. We invest in ourselves and seek knowledge to achieve this growth.
  What got us here is not going to get us there.
• Shows authentic self. We bring our whole selves to work. We have fun, support each other, and contribute positively to our shared culture. We are curious, not judgemental.
• Innovate & iterate. We thoughtfully experiment and push the boundary, knowing that even when we ‘fail’ it moves us forward.
• Good people help first. We add value to every interaction. We have a service-first mentality, whether it’s helping a co-worker or a customer. We listen empathetically.
• No ego. We give and receive feedback openly and honestly. We understand feedback is an important process of improvement and we are willing to change our views when presented with new information.

These shared core values are how we hire, review, reward, and recognize our team, so it’s important that you share these values in order to be a part of the Andgo team.