Luciano R

Luciano R is a seasoned IT professional with extensive experience in quality assurance, process consulting, and product ownership. Currently serving as a QA Analyst at AngelLira since May 2021, Luciano R previously worked as a IT process consultant, focusing on ITIL-compliant Service Desk solutions, process modeling, and automation. Additional experience includes roles at Betta Tecnologia S/A, where Luciano R contributed to open-source IT service management systems and software testing, as well as positions at Bematech S/A and Wolters Kluwer Prosoft, enhancing software quality through rigorous testing and server configuration. Luciano R holds a Bachelor's degree in Information Systems from Universidade de Franca and a technical degree in Computer Science from ETEC.