Jay Jackson

Jay Jackson is a seasoned Sr. UX Researcher with extensive experience in optimizing user experiences and driving product success across various companies. Currently at Angi, achievements include increasing task success by 35% and improving lifetime value ratios through collaborative usability testing and strategic go-to-market frameworks. Previous roles include transforming user research processes at Mobile Tech RX, where a transition to an agile framework led to a reduction in wasted development time by 30%. Earlier experience spans UX research and design at BLOCKDROP, VP of Operations at TraknProtect, and Global Operations Manager at Sprout Social, each contributing to a strong track record in user-centered design and operational excellence. Jay Jackson holds a BA in Art History from Arizona State University.