Kato L.

Kato L. has more than a decade of experience in the field of technical support and service. Starting in 2006, Kato worked as a Customer Support & Service Engineer at Esaote for four years. In 2010, Kato joined Illumina as a Field Service Engineer for a year before moving on to X-Ray Optical Systems, Inc. as a Field Service Supervisor in 2011. Kato then transitioned to Suunto in 2015, serving as the Service Manager APAC until 2017. Kato's most recent position was with AngioDynamics as a Product Support & Field Service Specialist, starting in December 2017.

Kato L. completed their education from 2000 to 2001 at Iroquois Falls Secondary School, where they obtained an Ontario Secondary School Diploma. They then attended Western University from 2002 to 2006, earning a Bachelor of Engineering Science (BESc) degree in Electrical Engineering. In addition to their formal education, Kato L. has obtained several certifications, including Careers in the Game Industry, Cloud Computing First Look, Machine Learning & AI Foundations: Value Estimations, Managing a Customer Contact Center, Creating Your Sales Process, Data Science & Analytics Career Paths & Certifications: First Steps, and Innovative Customer Service Techniques, all from LinkedIn. These certifications were obtained in June, July, and August of 2018.