Daniel Dunlop-Small

Daniel Dunlop-Small is an experienced professional in claims operations and customer service management, currently serving as the Claims Operations Manager at Animal Friends since April 2023. Prior to this role, Daniel held the position of Operations Manager at Huntswood from May 2021 to April 2023. Daniel's career includes significant experience at Customer Experience People Limited as both Senior Team Manager and Customer Team Manager from January 2018 to May 2021. Additional experience encompasses roles at Teleperformance UK, where Daniel worked as a Senior Team Manager, Subject Matter Expert, and Team Manager, contributing to teams within Sainsbury's Executive Office and 1st Central Car Insurance, as well as serving as a Customer Service Representative at Aviva plc.