Deepjyoti Acharjee

Deepjyoti Acharjee is a seasoned customer success professional with extensive experience in managing high-value enterprise customer relationships. Currently serving as Senior Manager for Customer Success at Annex Cloud, Deepjyoti is responsible for addressing critical situations, driving engagement strategies, and providing valuable insights for product improvements. Prior to this role, Deepjyoti held positions at Spectra as Senior Customer Success Manager, contributing to customer growth through Managed Service solutions, and at Adobe as Technical Consultant, advocating for customer needs and managing technical inquiries. Earlier experience includes roles at Dell and IBM, focusing on technical support and customer service. Deepjyoti holds a Diploma in Business Management from The ICFAI University and has additional education in Web Designing and a Bachelor's degree in Computer Application.