Technical Writer (redwood City, Ca)

Company Description Anomali, a world-renowned platform leader in Security Operations, supercharges SecOps by fusing Lightspeed Security Analytics, Industry-Leading Cyberthreat Intelligence (CTI), AI-based automated threat hunting, alert orchestration, automated threat detection and incident response (TDIR) blocking, community intelligence sharing, exposure management, and dark web protection. Transforming CISOs into superheroes and analysts into SOC terminators.   Anomali's Platform offers: “Match” Next-Gen SIEM, “Lens” AI Threat Hunter, “ThreatStream” TIP, Anomali Integrator, Anomali ISAC, Anomali Attack Surface Management, and Anomali Digital Risk Protection, infused with Anomali AI.    Anomali bridges the gap between point solutions (EDR, NDR, SSE, RMM, CAASM, etc.) and replaces legacy SIEMs at 50% the cost, giving analysts easy-to-use tools that enable lightspeed detection & response. Anomali addresses the global shortage in cyber talent by empowering analysts to contain, eradicate, and block threats in seconds without complex SIEM queries, manual blocks, or long investigations.    Anomali delivers as a proprietary platform and disruptor to the security analytics world. Anomali can search billions of logs in seconds, correlating tens of millions of IoCs and IoAs across years of telemetry and logs often deleted or moved to cold storage.  At every point across the cyber kill chain, Anomali supercharges the SOC to detect, contain, and eradicate threats before organizational impact. 

Job Description We are looking for an enthusiastic, motivated, and curious technical writer to join our Technical Publications group. As a key member of our fast-paced team, you will work closely with development engineers and product managers to deliver high-quality documentation. You will be responsible for managing both short- and long-term deliverables, handling documentation written in MadCap Flare.

In this role, you must enjoy working with constantly changing priorities, collaborating with development and quality assurance teams to extract essential information and ensure follow-ups. Strong inter-personal skills are key, as you will need to communicate effectively across various teams and maintain productive relationships.

Join us and contribute to our mission while working alongside the best and brightest in the cybersecurity industry. 

Responsibilities o   Developing high quality end-user documentation for Anomali products o   Coordinating and collaborating with developers to collect information, ensuring timely doc reviews, and meeting project deadlines o   Participating in feature and product reviews o   Attending team meetings and scrums

Qualifications/Required Skills o   3+ years of combined experience: writing technical documentation for enterprise software products. o   Professionally trained technical communicator and/or a demonstrated track record of writing technical documentation o   Working knowledge of MadCap Flare or FrameMaker o   Flexible about working with geographically distributed teams, across multiple time zones o   Excellent written and verbal communication skills; team player; adapt quickly to changing priorities; can work with minimal guidance and supervision

Desired Experience Familiarity with network and security products