Janet Fernandez

Janet Fernandez has a diverse work experience spanning various industries. Janet most recently worked as a Client Services Executive at Ansarada, starting in May 2022. Prior to that, they were a Sales Development Representative at SupporterHub from August 2021 to April 2022. Janet also has experience as a Customer Concierge Operator at Transport for NSW from March 2021 to August 2021 and as an EAPA Assessment Officer at the Department of Planning and Environment from June 2020 to March 2021.

Before transitioning into client services and sales roles, Janet worked in the customer service field. Janet was a Contact Center Operator at Service NSW from November 2019 to May 2020. Prior to that, they worked as an Export Coordinator at Ravago Manufacturing Americas, LLC from December 2018 to August 2019.

Janet's earlier experience includes roles in the hospitality industry. Janet worked as a Voicepro Reservations Team Lead at TravelClick from February 2017 to November 2018 and as a Voicepro Reservations Agent from September 2015 to February 2017. Janet also worked as a Reservations Agent at Melia Orlando Suite Hotel from August 2013 to September 2015.

Janet's first professional role was as an Assistant Manager at Dots, where they worked from October 2012 to August 2013. Overall, Janet has developed a diverse skill set with a focus on client services, sales, and customer service.

Janet Fernandez completed their Bachelor's degree in Business Administration with a focus in Integrated Business from the University of Central Florida from 2015 to 2018. Prior to that, they obtained an Associate of Arts degree in Business, Management, Marketing, and Related Support Services from Valencia College, where they studied from 2012 to 2014.

In terms of additional certifications, Janet Fernandez has obtained several certifications from various institutions. In July 2021, they obtained a certification in "Learning Canva" from LinkedIn. In October 2018, they completed certifications in "Advanced Google Analytics" and "Advanced SEO: Developing an SEO-Friendly Website" from Lynda.com. Janet also obtained certifications in "Project Management: Calculating Earned Value" in March 2018, "Finance for Non-Financial Managers," "Sales Forecasting," and "Value-Based Pricing" in October 2017, "Critical Thinking" in August 2017, "Sales Secrets for Small Business" and "Understanding Consumer Behavior" in January 2017, "Negotiating Your Job Offer" in November 2016, and "Effective Listening" in September 2016, all from Lynda.com.