Arthur John

Arthur John is an experienced Client Success Manager at Ansira since September 2022, previously serving as a Digital Operations Manager at Sincro from June 2020 to September 2022, where management of Client Tech Analysts and Tiered Support Specialists was a focus. Prior experience at CDK Global from December 2003 to June 2020 included roles such as Technical Support Manager, where Arthur managed technical support teams and facilitated operational excellence through metrics-driven performance evaluations. Earlier positions involved technical account management and computer instruction, supplemented by a Bachelor’s Degree in Management Information Systems from Texas A&M University. Arthur is skilled in customer interaction management, Salesforce reporting, and workforce management, contributing to significant advancements in customer satisfaction and team development.