Susan Chen is a seasoned professional with extensive experience in cross-border ecommerce and business development. Currently serving as the Strategic Merchant Solution Director for Crossborder Ecommerce at Ant Group since January 2022, Susan has also held the position of Crossborder Product Operation Senior Expert at Alibaba Group since August 2017, where expertise in developing 0-1 cross border supply chains for online retailers has been demonstrated. Previous roles include International Ecommerce Manager at Marco, Head of Vendor Acquisition at Lazada Group, and Global Selling Team Lead at Amazon, highlighting a strong background in vendor management and global sales strategies. Career beginnings involved positions in business development and purchasing at Shanghai Home Expo and Petland Retail Stores. Susan holds a Bachelor’s degree in Veterinary Medicine from China Agricultural University, completed in 2007.
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