Jihane Chafai

Jihane Chafai is an experienced IT and support professional with a diverse background in network management, technical support, and customer service. Currently serving as an Administrateur de sauvegardes at AntemetA since August 2021, Jihane previously held positions including Responsable Support SAV at VOXTEL, where responsibilities included BtoB data and VOIP integration, and several technical roles focused on client assistance and network expertise at companies such as Teleperformance and Webhelp. Jihane's education includes a Bac+2 in Management des entreprises from GROUPE ESIG and specialized training in network techniques from OFPPT and Cisco Networking Academy.