Jorge Couto

Director of IT Service Delivery at Anthony & Sylvan Pools

Jorge Couto has a diverse and extensive work experience in IT service delivery and management. Jorge is currently working at Anthony & Sylvan Pools as the Director of IT Service Delivery. Prior to this, they worked as the IT Service Delivery Lead at the same company.

Before joining Anthony & Sylvan Pools, Jorge worked at Spectra as the Director of Service Delivery. Jorge strategically planned and executed IT infrastructure and operations, delivering support for employees across North America and Asia.

Jorge also held various roles at CDI Talent & Technology Solutions, including Vice President of STS Service Delivery, Director of STS Service Delivery, and Director of Data Center and Network Operations. In these positions, they collaborated with internal IT teams and service providers, led complex projects, and championed continuous improvement initiatives.

Earlier in their career, Jorge worked as the Manager of Network & Data Center Operations at CDI Talent & Technology Solutions, where they established a centralized operational platform and monitored enterprise-wide IT systems.

Jorge'scareer began at WIRED VINES, INC. as the Manager of Production Services, where they designed and implemented network and support services. Jorge also worked at ASSESSMENT SYSTEMS, INC. as the Manager of Computer Operations/Help Desk, where they implemented a help desk and provided technical support.

Overall, Jorge Couto has extensive experience in IT service delivery, infrastructure management, project leadership, and strategic planning.

Jorge Couto's education history includes a Bachelor of Business Administration (BBA) from the Fox School of Business at Temple University. Jorge pursued a field of study in Finance, although specific start and end years are not provided.

In 2021, Jorge Couto joined Penn State University to pursue a Cyber Threat Analytics and Prevention Graduate Certificate in the field of Computer and Information Sciences and Support Services. This certificate program spanned from 2021 to 2022.

In terms of additional certifications, Jorge Couto obtained the "Learning the OWASP Top 10" certification from LinkedIn in August 2021. Jorge also acquired the "CompTIA Security+ SY0-061" certification from CompTIA in January 2021. However, details about the "ITIL 4 Foundation", "Microsoft Certified: Azure Administrator Associate", and "Microsoft Certified: Azure Fundamentals" certifications, such as the obtaining month and year, are not provided.

Links

Timeline

  • Director of IT Service Delivery

    March, 2023 - present

  • IT Service Delivery Lead

    May, 2021