Hanim Zaki

Senior Manager of Customer Success at Anubavam

Hanim Zaki has a diverse work experience spanning several companies and roles. Hanim currently works as a Senior Manager of Customer Success at Anubavam since September 2022. Previously, they were a Customer Success Manager at Anchanto from September 2021 to September 2022, where they conducted QBR meetings with top management and played a crucial role in customer success.

Prior to that, Hanim worked as a Customer Success Manager at Vialing Inc from December 2017 to August 2019. In this role, they maintained good relationships with customers, especially C-Level personnel, and partners. Hanim also engaged with government-related bodies such as Microsoft Malaysia, MoHE, MOE, and MQA.

Hanim also has experience in business development. Hanim worked as a Business Development Executive at Maybank from June 2017 to November 2017. Previously, they held a similar position at Vialing Inc from October 2014 to May 2017. In this role, they were responsible for project management activities for more than 30 new clients.

Hanim's career started with a role as an Event Coordinator at Marina Putrajaya Sdn Bhd, a subsidiary of Perbadanan Putrajaya, from July 2014 to October 2014. Hanim was involved in providing event, tourism, and recreational services. Before that, they worked as an Event Trainee at Perbadanan Putrajaya from March 2014 to June 2014.

Overall, Hanim Zaki has gained valuable experience in customer success management, business development, and event coordination throughout their career.

Hanim Zaki completed their secondary education at Cyberjaya High School from 2005 to 2009, earning their Sijil Pelajaran Malaysia (SPM) degree. Following that, they attended Selangor Matriculation College from 2010 to 2011, where they pursued a Foundation Degree with a field of study in Biology, General. Hanim then furthered their education at Universiti Teknologi MARA from 2011 to 2014, earning a Bachelor of Event Management (Hons.) degree with a focus on Event Management.

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Timeline

  • Senior Manager of Customer Success

    September, 2022 - present

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