Keerthana Krishnakumar

Retention Manager at AnyDesk Software

Keerthana Krishnakumar has work experience in multiple companies and roles.

From 2016 to 2018, Keerthana worked at Societe Generale Global Solution Centre as a Process Executive. In this role, they were responsible for on-boarding, data management, and off-boarding clients from various categories such as financial institutions, corporates, high net worth individuals, and funds. Keerthana also assisted the project manager in organizing and implementing projects, and they handled ad-hoc tasks and reconciliation projects for the bank.

In 2021, Keerthana joined TeamViewer as a Working Student in Sales Steering & Enablement. Here, they created and analyzed weekly performance reports, including key performance indicators (KPIs), for inside sales in the APAC and EMEA regions. Keerthana also steered performance by examining leads and opportunities worked on by sales representatives and providing reports on them. Additionally, Keerthana manually created and uploaded leads and opportunities into the customer relationship management (CRM) system. Keerthana then transitioned to the role of Sales Steering & Enablement, where they assigned leads, opportunities, and emails to inside sales teams, managed a team of external Sales and Retention Agents, and maintained effective communication with various departments.

In 2023, Keerthana joined AnyDesk Software as a Back Office Associate in Channel Sales. Further information about their role in this company is not provided.

Keerthana Krishnakumar started their education journey in 2013 when they enrolled in Bangalore University. Keerthana pursued a Bachelor of Commerce degree with a focus on Accounting, completing their studies in 2016.

In 2018, Keerthana began their Master of Arts in International Business at Hochschule Mainz - University of Applied Sciences. This program will continue until 2023, indicating that they are currently pursuing their master's degree.

During their master's studies, Keerthana had the opportunity to attend Prague University of Economics and Business in 2019-2020 as part of their international education experience in the field of International Business.

In addition to their formal education, Keerthana obtained certifications to enhance their skillset. Keerthana completed a course called "Digital Garage" offered by Google in December 2019. Keerthana also received a German A2 certificate from the Educaro Group, although the specific month and year of completion are not provided. Keerthana also achieved proficiency in the English language, obtaining an IELTS English C1 certification through the British Council. The month and year of their English language certification are not provided as well.

Links

Timeline

  • Retention Manager

    May 1, 2024 - present

  • Back Office Associate - Channel Sales

    July, 2023