Rachel J.

Rachel J. has extensive experience in customer retention and public policy analysis. At Coterie, Rachel served as Manager of Retention, overseeing Customer Relationship Management (CRM) and utilizing Looker, following a role as Senior Associate in Retention focused on Customer Retention and Email Marketing. Earlier roles include CRM Associate, where proficiency in Google Analytics and SQL was demonstrated. Rachel's background in public policy was developed at the Non-Profit Policy Institute as a Public Policy Analyst and Research Associate. Academic achievements include a Bachelor's degree in Public Policy from Hamilton College and a semester abroad at the Stockholm School of Economics in Liberal Arts. Early professional experiences include positions at Hamilton College’s Maurice Horowitch Career Center and internships at Global Pharma Consulting AB and Bisnett Insurance, gaining insights in marketing and CRM.