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Apostolos Tsepelis

Customer Experience Representative at Anyroad

Apostolos Tsepelis began their work experience in 1999 at Bloomberg LP as a Network Engineer and Programmer Support. In this role, they assisted with the integration of data feeds and provided support to clients using trading systems. Apostolos remained at Bloomberg until 2009.

Following their time at Bloomberg, Tsepelis joined OPAP in 2013 as a Manager/Owner of a retail store. Apostolos was responsible for reviewing financials, managing employee performance, and overseeing daily operations. Apostolos'stenure at OPAP lasted until 2017.

In 2017, Tsepelis joined Teleperformance Greece as a Technical Support Specialist. Apostolos worked as an account security specialist, responding to customer inquiries and addressing their concerns regarding privacy and security. Apostolos remained in this role until 2021.

Most recently, in 2021, Tsepelis joined AnyRoad as a Customer Experience Representative. The details of this role are not provided.

Apostolos Tsepelis earned a Bachelor's degree in Psychology from Stony Brook University, completing their studies from 1988 to 1993. In addition, Apostolos has obtained several certifications, including "Excel: PivotTables for Beginners," "Customer Service: Preventing Turnover," "Customer Service: Working in a Customer Contact Center," "Driving Measurable, Sustainable Change," "How to Manage Your Manager," "Introduction to AWS for Non-Engineers: 1 Cloud Concepts," "Lean Six Sigma Foundations," "Lean Six Sigma White Belt Certification," "Lean Six Sigma: Analyze, Improve, and Control Tools," "Lean Six Sigma: Define and Measure Tools," "Learning Excel 2019," "Operational Excellence Foundations," "Operational Excellence Work-Out and Kaizen Facilitator," "Project Management Foundations: Teams," "Six Sigma Foundations," "Statistics Foundations: The Basics," and "Client Service Specialist." These certifications were obtained from various institutions including LinkedIn, Aveta Business Institute, and CSPN - Customer Service Professionals Network.

Links

Previous companies

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Timeline

  • Customer Experience Representative

    May 1, 2021 - present

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