Kim Adams

Kim has been in the payments Industry for 23 years spending the majority of that time working directly with products and customers.

As the Customer Support Manager, Kim and her team work with every client making sure they are set up and trained on the Mobile Payment Application, the Gateway Processing Platform, POS Systems and the Mobile Card Readers. Kim is responsible for the creation, maintenance and distribution of support documentation and knowledgebase articles for clients and merchants on all aspects of the AnywhereCommerce payment solutions. She also manages the Help Desk, providing troubleshooting for issues reported via email and phone calls from clients, merchants and vendors.

Prior to joining AnywhereCommerce, Kim worked in various Product Management/Development/Support positions at Vantiv, Ingenico and First Data.

Kim has a Bachelor’s Degree in Criminal Justice with a Minor in Human Resources Management from Bellevue University.