Keerthiram Umashankar has over two decades of experience in IT and Business Operations, currently serving as an Operations Expert in the Infrastructure as a Service (IaaS) Domain at ANZ since August 2001. Responsibilities include managing risk and audit processes, overseeing workforce management, handling large vendor contracts with companies such as Microsoft and IBM, and ensuring compliance in platform configurations. Previous roles at ANZ include Asset & Configuration Manager, Technical Consultant, Access Control Analyst, and System Administrator, showcasing a broad skill set in asset management, security standards, and vendor liaison. Prior work experience includes a position as a System Engineer at Vaishnava Infotech, focusing on desktop and server support. Keerthiram holds a Bachelor of Science degree from Bangalore University.