Madina Ussenova's most recent work experience is as the Head of Customer Care and Collection at Anytime Carsharing International since December 2021. Prior to this, they worked at Home Credit Bank Kazakhstan, where they held the positions of Head of Quality Assurance and Internal Processes Manager starting in November 2013. MADINA'searliest work experience was at Kcell АО, where they served as the Service Quality Assurance Head from May 2008 to March 2013.
Madina Ussenova obtained their Bachelor's degree in Journalists from Al-Farabi Kazakh National University in 2000-2004. MADINA then pursued a degree in Chinese from Hua Chiao Zhong Zhuang, Guangzhou from 2006-2008. In 2014-2015, Madina attended KIMEP University where they obtained their Master of Business Administration - MBA with a specialization in Finance and Accounting.
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