Lucy Cousens

Marketing & Customer Experience Manager at Aperia Technologies

Lucy Cousens has a diverse work experience in various industries. In 2013, they worked as an Interior Design Assistant at Angelina's Inc., where they organized and maintained catalogs, staged model homes, and completed furniture installations. From 2015 to 2019, they were a Certified Personal Trainer at HealthQuest Physical Therapy and Medical Fitness, instructing clients and teaching group fitness classes. In 2016, Lucy worked at Hope College as an Event Advertiser, Building Supervisor, and Conference Coordinator, where they managed events, oversaw student employees, and facilitated communication. Lucy joined The Walt Disney Company in 2019 as an Epcot Food & Wine Festival Cast Member, selling food and merchandise and providing optimal customer service. In 2020, they worked as an Event Experience Coordinator at Royal Park Hotel, assisting with event preparation. From 2020 to 2022, they were a Concierge and later a Lead Concierge at The Lodge at Whitefish Lake, creating itineraries, reservations, and banquet event orders. Currently, Lucy is a Marketing Generalist at Aperia Technologies.

Lucy Cousens attended Hope College from 2015 to 2019 where they obtained a Bachelor's degree in Communication and Psychology. Lucy also obtained a Certified Personal Trainer (NASM-CPT) certification from the National Academy of Sports Medicine in July 2019, as well as a CPR & AED certification from the American Red Cross in May 2019.

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Timeline

  • Marketing & Customer Experience Manager

    March, 2022 - present