Zachary Williams is a seasoned professional with extensive experience in incident management and project coordination. Currently serving as a Senior Incident Manager at Apex Fintech Solutions since January 2022, Zachary effectively manages critical incidents and conducts post-mortem analyses. Previously, Zachary worked at Johnson & Johnson as an IT Controls and Service Management Coordinator and held project management roles at Acosta, leading a team of over 60 associates on large-scale projects for Google. Zachary's career also includes management positions at Dewey's Pizza and BJ General, where leadership and operational excellence significantly boosted customer service and sales. Zachary holds a Master of Public Administration from Southern Illinois University Edwardsville and a Bachelor of Applied Science in Political Science and Government from the same institution.
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