Miles Willcutt

Miles Willcutt has a diverse background in customer service and technical roles, currently serving as a Customer Service Representative at Apex Roofing & Restoration since November 2022. Prior experience includes positions as a Verification Specialist and Community Manager at Landing, where Miles emphasized member experience across communities. Earlier, Miles worked as a Coil Technician 2 at Coil Manufacturing Inc, focusing on manufacturing processes for electrical motors and generators, and as a Customer Service representative at Spectrum, managing customer billing inquiries. A background in dispute resolution was gained as a Disputes Specialist at Portfolio Recovery Associates, while retail experience was developed as a Lead Game Advisor at GameStop. Miles holds a Bachelor of Science in Psychology from the University of Alabama at Birmingham and an Associate of Arts from Jefferson State Community College.