Beth Gailey

Customer Service Team Lead at Apex Tool Group, LLC

Beth Gailey has a significant amount of work experience in the customer service and data management fields. Beth started their career at Pace Global Energy Services in 2004, where they worked as a Data Manager and then progressed to become a Manager of Data Management. Beth oversaw daily customer service issues for a large number of facilities and accounts, and also successfully integrated data management for international facilities. In 2012, they joined Siemens as a Director of Data Management and Client Integration, leading a team and managing customer service tactical issues for multiple facilities and accounts. Beth later became an Energy Program Manager and then a Client Services Manager, handling strategy development, energy procurement, risk management, and data management for domestic and international facilities. In 2018, they joined Fayat Environmental Solutions Americas as a Sales Support, before moving on to Apex Tool Group, LLC in 2019. At Apex Tool Group, they worked as a Customer Service Representative, Senior Customer Service Representative, and is currently serving as a Customer Service Team Lead.

Beth Gailey attended Concord University where they earned a Bachelor of Science degree in Travel Industry Management. Beth also obtained a certification as an Accredited Commercial Energy Manager from the Association of South Carolina Energy Managers in October 2011.

Links

Previous companies

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Timeline

  • Customer Service Team Lead

    October, 2021 - present

  • Senior Customer Service Representative

    July, 2021

  • Customer Service Representative

    September, 2019

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