Sara Abdallah began their work experience in 2015 at Aramex, where they started as a Call Center Representative and later transitioned into a role in Quality Assurance. During their time at Aramex, they worked from May 2015 to February 2016 as a Call Center Representative and from March 2016 to March 2018 in Quality Assurance.
In 2018, they joined APG eCommerce Solutions, where they initially worked as a Performance Analyst Executive from April 2018 to June 2021. Sara then moved up to the position of Senior Sales Support Analyst from June 2021 to October 2022. Currently, Sara holds the role of Sales Support Team Leader, starting in October 2022.
Overall, Sara Abdallah has a diverse work experience in various positions within the e-commerce and logistics industry, ranging from call center representative, quality assurance, to performance analysis and sales support.
Sara Abdallah pursued their education starting in 2012 at Khawarizmi College, where they obtained a diploma in English language. Sara then continued their studies at the Arab Open University Jordan from 2014 to 2017, earning a Bachelor's degree in English Language and Literature, General. Additionally, in 2023, they completed a certification course titled "Developing Your Emotional Intelligence" through LinkedIn.
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APG eCommerce Solutions
APG eCommerce Solutions (Australia Post Global eCommerce Solutions) journey started in 2013 as Startrack International, focusing on increasing inbound parcel volumes into Australia from different origins worldwide. In 2016, after a successful growth on Inbound Australia, Startrack International was acquired by Aramex Global Solutions, a joint venture between Aramex and Australia Post that was formed to expand its international footprint and presence outside Australia. In 2019 and with 2 years of exponential and fast revenue growth, Australia Post took full ownership of Aramex Global Solutions to strengthen its international capability and accelerate its expansion strategy in the global e-commerce business. Since this acquisition, the company has been re-branded as APG eCommerce Solutions. Today APG eCommerce Solutions is one of the leading suppliers of cross-border e-commerce delivery solutions with established presence in the key global trade lanes, including Asia, Europe and USA and provides end-to-end logistics solutions to a portfolio of iconic global e-commerce merchants. APG eCommerce Solutions offers a unique delivery experience under its bespoke platform that combines Australia Post unrivaled last-mile capabilities with a strong partner network of postal operators and best-in-class e-commerce delivery companies such as Sai Cheng, Australia Post's joint venture with China Post for China. Our solutions are customer-centric, innovative and backed by agile and cutting-edge technology. They are designed to give e-tailers and retailers alike a competitive advantage in a fast-moving e-commerce environment, with proactive end-to-end visibility, shipping order management and much more. Together we can open new markets and provide more insight into customer needs and buying habits. Most of all, the team at APG eCommerce Solutions is passionate about e-commerce and are driven to deliver an outstanding experience and value to our customers and beyond.