Luke McCarron

Luke McCarron is an experienced professional in customer success and support, currently serving as Customer Success Lead at Aphex since September 2024. Previously, Luke held roles including Customer Support Lead at Banked and Manager of International Customer Support at Personio. Luke’s background includes significant contributions at Asana as both Enterprise Customer Success Manager and Customer Success Program Lead, where responsibilities encompassed building onboarding functions and developing adoption strategies for strategic clients across EMEA. Educational qualifications include a Master of Science in Interactive Digital Media from Trinity College Dublin, along with a Higher Diploma in Computer Science and a Bachelor of Science in Architecture. Luke's early career involved roles in project management and technical support, demonstrating a diverse skill set spanning both technical and customer-oriented disciplines.