Steve Joseph

Steve Joseph is an experienced IT Support Engineer and Systems Administrator with a solid background in customer support and systems administration, particularly at A+E Networks since February 2014. Expertise includes Windows, Mac OS, and cloud technologies, as well as extensive experience in Active Directory, Exchange, and various support tools such as ServiceNow and Citrix. Previous roles at organizations including Teach For America, Al Jazeera Media Network, and Citi highlight a strong track record in desktop support, system deployment, and client onboarding. Steve holds a Master of Science Degree in Information Systems from Stevens Institute of Technology and a Bachelor of Science Degree in Industrial Technology from California State University, Chico. Additionally, Steve is certified in ITIL Foundation v3.