Noman Mahmood

Noman Mahmood possesses extensive experience in IT support roles, having worked as a Service Desk Analyst at Sotawall Limited from November 2020 to October 2023, where responsibility included managing service requests with a focus on customer service and technical proficiency. Prior roles include IT Support Technician at Trillium Health Partners, providing 2nd level support, and Help Desk Technician at SB Partners, offering assistance with company applications and troubleshooting various technical issues. Noman gained experience as a Technical Support Specialist at Symantec, handling email inquiries and managing IT requests, and has worked in various technical roles including IT Technician at Renewed Computer Technology and Printer Technician at Printer Ready Corporation. Noman's educational background includes a Diploma in Computer Systems Technician - Software Engineering from Sheridan College and a Diploma in Infrastructure Analyst from NetSoft College of Technology.