Diedre Davis-Backer

Diedre Davis-Backer has a diverse work experience spanning multiple roles and industries. In 2022, they joined AppCard, Inc. as a Customer Success Manager, where they build strategic relationships with multiple clients and delivers industry benchmarks to achieve client growth and retention goals. Diedre monitors product usage and provides coaching and training to improve customer adaptation rates.

Prior to their current role, Diedre worked at GTT+ from 2017 to 2021 as a Business Partner-Training & Development, focusing on training and development initiatives. Before that, they served as the General Secretary at the Guyana Football Federation from 2015 to 2016. In this role, they oversaw daily operations, implemented directives, and organized federation events.

Diedre also has experience at Roraima Airways Inc., starting as a Customer Service Agent in 2006 and later becoming the Human Resources Manager from 2011 to 2015. As the HR Manager, they developed and implemented policies and procedures, addressed training needs, and handled disciplinary matters and employee grievances.

Overall, Diedre Davis-Backer has demonstrated expertise in customer success management, training and development, operations management, and human resources.

Diedre Davis-Backer's education history is as follows:

From 2018 to 2019, Diedre attended the University of Guyana and obtained a Diploma of Education with a field of study in Psychology.

In 2012 to 2013, Diedre enrolled at the Australian Institute of Business and completed a Master of Business Administration (MBA) degree. The field of study for this degree is not specified.

Between 2010 and 2011, Diedre studied at the Institute of Professional Financial Managers, where they earned a Diploma in Human Resource Management.

From 2006 to 2010, Diedre pursued a Bachelor's Degree at the University of Guyana, with a field of study in International Relations.

Apart from their academic pursuits, Diedre obtained a certification as a Senior Professional in Human Resources - International™ (SPHRi™) in May 2021 from HRCI.