Jean Carlos Soler

Director of Implementations at AppCard

Jean Carlos Soler has a diverse background in operations and customer success. In 2019, they began working as the Director of Implementations at AppCard, Inc. In this role, they work with business leaders and stakeholders to deliver AppCard service. Jean Carlos also acts as a key point of contact between clients and AppCard and contributes to optimizing business processes and performance.

Prior to this role, Jean Carlos Soler was the Team Lead Manager at Onitsuka Tiger - North America from 2015 to 2019. In this role, they directed day-to-day operations of two global flagship stores with annual sales of 4.1 million. Jean Carlos also led the process of sales forecasts analysis to enable the company to make informed business decisions and predict short-term and long-term performance.

Before that, Jean Carlos Soler was an Operations Lead at Google Express for Adecco from 2014 to 2015. In this role, they monitored order volume operational trends and adjusted team practices and performance to meet company needs. Jean Carlos consistently produced the highest UPH and lowest error rates with the company, while following executive corporate standards of operations.

Jean Carlos Soler has an educational background that includes a Bachelor of Arts in History from Saint Peter's University (2015-2018) and an Associate of Arts from Hudson County Community College (2014-2015) in Liberal Arts and Sciences, General Studies and Humanities.

Links

Org chart

Timeline

  • Director of Implementations

    January, 2022 - present

  • Customer Success Implementation Manager, Enterprise

    April, 2019

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