Samuel Heller

Samuel Heller is an experienced professional with a diverse background in workforce analysis, consulting, and mental health. Currently serving as a Workforce Analyst at Luxottica since March 2022, Samuel focuses on enhancing efficiency and productivity within the contact center through strategic planning. Previous experience includes roles as a Barista at Starbucks, where high-quality customer service was paramount, and as an Associate Consultant at Romo Consulting, performing financial document management and analysis. Samuel's early career involved significant contributions in mental health at Allendale Association, providing therapy and developing treatment plans. Educational credentials include a Bachelor of Arts in Psychology from the University of Cincinnati and a Master of Public Health from Northern Illinois University.