Hanna Kapitanski

Hanna Kapitanski is an experienced professional in operations and customer success, currently serving as Marketplace Operations Specialist II at AppSmart since April 2019, with expertise in User Acceptance Testing and proficiency in automation tools. Prior roles include Marketplace Operations Specialist and LMS & Web Administrator, and Hanna previously worked at Open Solution Web Projects Company as a Customer Success Manager, where Hanna provided technical assistance for numerous client inquiries, exceeded KPI goals, and mentored new team members. Earlier experience includes managing post-sales activities as a Contract Administrator and content creation as a Content Specialist at ITG Ukraine. Hanna holds a Bachelor's degree in Applied Mathematics from National Aviation University, completed in 2018.