Katie Rich

Katie Rich has an extensive background in customer operations and support, with experience in leading teams to drive product adoption and customer success. Katie has worked in various roles at companies like Totango, 2nd Address, and Limos.com, overseeing customer care, onboarding, and support services for a range of clients from SMBs to large enterprises. With a degree in Photography, Katie brings a creative and detail-oriented approach to their work, ensuring high levels of customer satisfaction and operational efficiency.