Elena Castiglioni

Elena Castiglioni is a seasoned professional in operations and client management, currently serving as a Client Partner at Appen since September 2025. Prior to this role, Elena held the position of Director of Operations and LLM Service Head at Centific from January 2023 to September 2025 and served as Delivery Director at Pactera EDGE from July 2021 to January 2023. With extensive experience at Pactera, including roles as Senior Service Delivery Manager and Project Manager for AI, Elena demonstrated a strong ability to manage large teams, optimize processes, and enhance service delivery within AI and speech services, achieving significant improvements in data accuracy. Elena's earlier roles include project management and administrative positions, supported by educational credentials in Economics and Management of Touristic Activities from Università degli Studi di Milano.