James Jiongco

Crowd Operations Manager at Appen

James Jiongco is an experienced operations and site management professional with a strong background in diverse sectors, including healthcare, technology, and outsourcing. Currently serving as Crowd Operations Manager at Appen since May 2024, prior roles include Site Manager at HealthyBOS and various leadership positions at Appen, where responsibilities included overseeing occupational health and safety for over 2,000 employees and leading a team in the development of Generative AI applications. Previous experience also encompasses senior management roles at Infosys BPM and Arvato, where operational excellence and client services were key focuses. James holds a Bachelor of Science in Business Administration from Colegio de San Juan de Letran and a certification in Labor Relations for Managers from Ateneo Graduate School of Business.

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