Carmen Jade Unterslak

Carmen Jade Unterslak is a versatile professional with a diverse background in customer service and technical support. As the Founder of Carmen's Crafts since April 2024, Carmen specializes in handmade personalized gifting. In the role of Account Manager at Appenate since January 2023, Carmen develops and showcases innovative solutions while providing exceptional technical and business support to clients. Prior to this, Carmen served as IT Service Desk Manager and IT Service Desk Agent at Click IT cc from March 2020 to December 2022, where responsibilities included managing support requests and ensuring timely ticket resolution. Carmen also gained valuable experience as a Debtors Administrator at CAP - Community Active Protection from September 2016 to February 2020, delivering comprehensive customer service and resolving inquiries effectively.