Chinmoy Mukerji

Chinmoy Mukerji is an accomplished professional with extensive experience in technical support and customer care across various reputable organizations. Currently serving as Vice President of Product Support at Appfire since July 2025, Chinmoy previously held high-level positions such as Senior Director of Technical Support and Account Management at Cloud Software Group and Director of Engineering at Amadeus Labs. With a strong focus on customer relationship management and proactive issue resolution, Chinmoy has a successful track record in leading global technical support teams, optimizing support performance metrics, and enhancing customer satisfaction. Chinmoy's educational background includes an Executive Program in Business Management from the Indian Institute of Management, Calcutta, and a Bachelor's degree in Computer Science & Engineering from Madurai Kamaraj University.