Colin McCoy

Director, Customer Care & WFM at AppFolio

Colin McCoy has a Bachelor of Arts in History from The University of Texas at Arlington. Colin has held various positions in customer success and care, as well as property management. Currently, Colin serves as the Director of Customer Care & WFM at AppFolio, where Colin has been employed since April 2012. Prior to their current role, Colin worked at Maneri~Agraz Enterprises, Ltd. as an Energy Procurement Agent. Before that, Colin gained experience in property management at McCoy Reality from 2005 to 2011.

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Timeline

  • Director, Customer Care & WFM

    October 1, 2023 - present

  • Director, Customer Care

    November, 2019

  • Sr. Manager, Customer Success

    September, 2017

  • Manager, Customer Success

    July, 2013

  • Team Lead, Customer Success

    May, 2013

  • Customer Success Manager

    April, 2012