Nathaniel Mori

Nathaniel Mori is an experienced professional with a diverse background in customer experience, sales, and outdoor education. Currently serving as the Customer Experience Program Lead at AppFolio since November 2022, Nathaniel has held various roles within the company, including Content Producer and Customer Care Representative. Prior experience includes managing general operations at Santa Barbara Adventure Company and working in customer success at AppFolio, Inc. Nathaniel's earlier positions involved business development for Scholastic Expeditions and leading sales teams, where strong relationships with clients and partners were fostered. With an educational background from Gordon College and Santa Barbara City College, Nathaniel holds a Bachelor of Science degree in Recreation and Leisure Studies, complemented by a minor in Outdoor Education. Key skills include team leadership, customer satisfaction management, and training in fast-paced environments.