Mónica Liliana Hernández Castaño is an experienced professional in customer solutions engineering, currently serving as the Manager of Customer Solutions Engineering at Appgate since January 2020, where the focus is on Zero Trust security principles. Prior to this role, Mónica held positions including Sr Customer Solutions Engineer and Customer Solution Engineer at Appgate, ensuring product integration and security strategy adherence for clients. Mónica's previous experience includes work as a Customer Solution Engineer and QA Lead at Easy Solutions, a Cyxtera Business, and roles as a Senior Consultant, Bizagi Consultant, and Junior Consultant in other organizations. Mónica holds a Master's degree in Electrical and Electronics Engineering from Pontificia Universidad Javeriana as well as various cybersecurity and software product management courses from notable institutions.
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