Jhonathan Alexis Hernández

Head Of Service Delivery at Applaudo Studios

Jhonathan Alexis Hernández has a diverse work experience spanning several industries and roles. Jhonathan Alexis started their career in 2006 as a Consumer Technical Support Specialist at Dell, where they were responsible for providing technical assistance to customers. Jhonathan Alexis then moved on to work as an Information Technology Solutions Developer at the Ministry of Environment and Natural Resources of El Salvador, where they focused on identifying requirements and coding. Jhonathan Alexis later joined TACA as an IT Project Coordinator, overseeing strategic projects and implementing revenue management initiatives. In 2011, Jhonathan joined Avianca Holdings S.A. as a Senior Software Quality Assurance Leader, where they were responsible for test strategy development, stakeholder management, and bug/incident management. Jhonathan Alexis'smost recent position is at Applaudo Studios, where they have held various roles, including Senior QA Lead, Quality Assurance & Compliance Manager, and currently, Head of Service Delivery.

Jhonathan Alexis Hernández completed their undergraduate education at Universidad de El Salvador from 2001 to 2007, earning a degree in Informatic Systems Engineering. In addition, they have obtained various certifications, including Foundation Workshop from Management 3.0, EF Standarized English Test: C2 Proficient from EF Education First, ITIL Release Control and Validations (Intermediate) from AXELOS Global Best Practice, ISTQB Foundation Level from ISTQB - International Software Testing Qualifications Board, and ITIL Foundations v3 (Axelos) from AXELOS Global Best Practice. The specific months in which they obtained these certifications are not provided.

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Timeline

  • Head Of Service Delivery

    March, 2022 - present

  • Quality Assurance & Compliance Manager

    July, 2020

  • Senior QA Lead

    January, 2019

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