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Paola C.

UX Researcher/ Inclusive Design Researcher at Applause

Paola C. is well-experienced in the field of User Experience and Accessibility, with a background in conducting research to improve user/customer satisfaction and increase profitability for various companies. With a Masters degree in Technology Management and a Bachelor's degree in Business Administration, Paola has held roles such as UX Researcher, Inclusive Design Researcher, General Manager, and Organisational Change Analyst, showcasing their expertise in usability, accessibility, and organizational design. Paola's extensive experience includes collaborating with Product and Design teams, conducting usability testing, developing best practices, and aligning business goals with user/customer needs.

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